Zinnov Podcast - GCCs Unfiltered Podcast

The Policy, the Push, the Potential Ft. Dr. Ekroop Caur, IAS, Government of Karnataka

What does it really take for India to stay the GCC capital of the world? Talent, policy, or something deeper? In this episode, we unpack the answers with unfiltered clarity.
In the third episode of GCCs Unfiltered, Nitika Goel is in conversation with Dr. Ekroop Caur, IAS, Secretary to the Government, Department of Electronics, IT, Bt, S&T and Skill Development, Entrepreneurship & Livelihood, Government of Karnataka. Together, they explore how Global Capability Centers in India are evolving from cost-driven captives to hubs of innovation, leadership, and value creation.
The discussion spans the role of talent versus policy, the state’s push for industry-driven skilling programs, the growing impact of AI adoption in governance and business, and why Karnataka continues to lead as the GCC capital of the world.
Tune into GCCs Unfiltered, the Zinnov podcast series that takes the signal out of the noise on GCCs, talent, and innovation.

Breaking the GCC Echo Chamber Ft. Deepak Visweswaraiah, Pegasystems India

What would break if your GCC isn’t there tomorrow? In the second episode of GCCs Unfiltered, Deepak Visweswaraiah, Senior Vice President and Managing Director, Pegasystems India, joins Nitika Goel, Managing Partner & CMO, Zinnov, to explore that very question.
With more than half of Pega’s product engineering driven from India, the center is enterprise-critical. But as Deepak points out, scale is only part of the story - it is leadership, culture, and systems thinking that keep a GCC truly relevant. This candid conversation goes beyond the usual talking points.
Deepak and Nitika unpack the risks of echo chambers, the hubris that fast growth can create, and why culture isn’t garnish but the operating system. They also dig into the future of AI in GCCs, emphasizing the need to move past pilots and add-ons to embedding AI directly into platforms, products, and decisions.
GCCs Unfiltered is a Zinnov podcast series that takes the signal out of the noise. Through conversations with leaders who have lived the GCC journey, the series cuts through hype and headlines to reveal the trade-offs, blind spots, and leadership choices that shape the next phase of Global Capability Centers.
Tune in now.

Beyond the Hype: What Will Truly Define GCCs in 2030 Ft. Rohit Kaila, Head of Technology and Site Leader at Wayfair India

For years, Global Capability Centers have been boxed into the same tired lens: cost, headcount, and scale. But that view misses the bigger story. GCCs Unfiltered, a new series from the Zinnov podcast stable, brings conversations that cut through the noise with leaders who’ve built and rebuilt capability centers across cycles. This isn’t about vanity metrics; it’s about what works, what fails, and what will shape the next decade of global capability building.
In the first episode of GCCs Unfiltered, Nitika Goel, Managing Partner & CMO at Zinnov, speaks with Rohit Kaila, Head of Technology and Site Leader at Wayfair India. From Bell Labs to Walmart to Wayfair, Rohit has seen the GCC story unfold at every stage and here, he talks candidly about scaling with purpose, navigating AI’s disruption, and why the very definition of growth needs a rethink.
If you want an insider’s view of how global companies are really building from India - not just the headlines, but the hard trade-offs and bold bets,  this is the episode to start with.
Tune in now to GCCs Unfiltered.